Residential Phone Service

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Aannex Residential Phone Service

Digital Phone Terminals

In order to maintain service quality and device auto-configuration we perform extensive interoperability testing on any and all end points that access our phone network.

Digital Phone Lines

Aannex's system provides to our subscribers "digital phone" line products. Digital lines are constructed using our connectivity component along with an Inventory of DIDs and a calling area, which further specifies the local calling region.

The standard components of digital lines are:




Public PSTN telephone numbers.
Phone lines can contain multiple telephone numbers
Access to partners and suppliers Inventory of telephone numbers


The internal transport and routing of telephone traffic to and from public PSTN networks and the Internet. This includes the FREE aspect of Peer-to-Peer calling.


Registration of subscriber service address and access to Emergency Services Dispatch

Calling Features

The following features are available for this offering:

Message Waiting

(with stutter tone)

Call Waiting

Caller ID

Caller Name

Call Forwarding

Call Transfer

Do Not Disturb

Three Way Calling


Call Return

Call Back on Busy

Call Blocking with Toll Restriction

Distinctive Ringing (roadmap)

Speed Dialling

Music on Hold (roadmap)

Call Block and Unblock

Off-hook Warning Tone

Anonymous Call Rejection

Enhanced Voicemail

Local Calling Zone

Select from A-Z prebuilt local calling areas (more can be defined) that define the phone line's local area. Defines what is long distance. Local calls are FREE.

Phone lines can contain multiple local calling areas. (i.e. Toronto, Calgary, Vancouver)


Common codec availability is.

G.711, G.711u, G.729a, G.729b, G.722


Add-on service: support for T.38 Fax can be configured as an optional second line or stand-alone

Toll Free

Add-on service: requires additional 18xx DID

Calling Plan Services

Aannex continues to supply various types of long distance packages. We also develop custom packages upon request. Termination sold by itself is considered a "No - Calling plan". By default if termination is not covered under the calling plan it defaults to the partner's standard A to Z termination pricing.

Calling can be based on per second calculations. Some plans are constructed so that there is a minimum of 60 seconds on each call. Calling plans are defined based on the terminating NPA NXX, hence each plan consists of inclusions and exclusions of calling areas. Plans may also include or exclude mobile telephone numbers.